iTools Surveillance Manager

An add-on that monitors your servers and notifies you of any operational issues.

iTools Surveillance Manager

Description

Cadcraft iTools Surveillance Manager is an integrated add-on for monitoring servers, hard drives, Autodesk Vault backup and server services. The system is based on monitored devices in the network continuously sending information to a central server. The central server compiles the information and warns by sending an e-mail if something does not work properly. The same happens if the hard disk starts to get full and the utilization rate exceeds a predetermined value.

Proactive

If a service stops working, for example if the entire server stops, the system sends out an e-mail every hour. This allows you to be proactive and prevent any malfunctions before they occur or alternatively affect production.

Find errors faster

With Cadcraft iTools Surveillance Manager, troubleshooting is faster because reading the information in the e-mail can more easily locate what has gone wrong.

Monitoring

  • All designated disks in the selected server
  • Preselected services running on the server
  • That Autodesk Vault backup has been performed
  • That Autodesk Vault backup is not older than the default number of hours
  • Monitoring takes place every 10 minutes for dishes
  • Monitoring takes place every 5 minutes for services

Alarm

  • When the default number of hours is reached for backup, then every 24 hours until the error is rectified
  • On service and disk no later than 15 minutes after the error occurred, then once an hour until the error is rectified
  • Alarms come in email form to any number of email addresses